It is our ambition to serve you according to your needs and to your complete satisfaction. Therefore, these terms and conditions are the basis of a fair customer relationship. When submitting an order you agree with the terms and conditions.
2. Prices and discounts
All prices are per item in Swiss Francs, including VAT. The prices published at the time of the order apply. Assets, vintage, price and condition changes, the availability of the wines and a correction of obvious errors and typos remain reserved. Claims for damages due to obvious mistakes and typing errors are excluded.
For purchases of 6 bottles or more, the transport fee is waived. For purchases of 60 bottles or more, you may receive a quantity discount (discount on request).
3. Terms of payment
Several payment methods are available at www.the-champagne.ch. With new customers, an advance payment via Paypal or credit Card is desired. We deliver to existing customers by invoice, payable within 30 days net.
4. Terms of delivery and shipping costs
Delivery takes place after receipt of the order to the invoice recipient or to a delivery address chosen by him in Switzerland or Liechtenstein. Deliveries to several recipients require several individual orders. Delivery abroad is not possible.
For orders under 6 bottles 15 francs will be charged for packaging and shipping. For any order of 6 bottles and more the delivery is free of extra charges.
Our range is subject to constant change, we do not guarantee the complete availability of the offer shown on www.the-champagne.ch. If a certain champagne is not available, we will contact you.
6. Exchange / redemption
Your order at www.the-champagne.ch is binding. Basically ordered champagnes can not be exchanged or taken back. Exceptions are deliveries that were damaged during transport as well as incorrect deliveries. We ask you to check the delivery after receipt for correctness and intactness and to forward any complaints immediately to us. 7 days after receipt of the delivery this is considered as approved. "cork taste" champagnes are remunerated as long as the defect is detectable and the bottle is at least 75 percent full.
7. No sale to minors
Zürcher-Gehrig AG does not sell alcoholic beverages to minors under the age of 18. By placing an order on www.the-champagne.ch you confirm that you are of legal age. The delivery service may request proof of age before handing over the champagne.
We do not trade with your personal information. Only those are recorded which are necessary for processing the order and which simplify the handling of the online shop for returning customers. Personal customer data will be treated confidentially in accordance with data protection legislation and will not be passed on to third parties or used for third-party Advertising.
With regard to the technical characteristics of the Internet, no guarantee can be given for the accuracy and completeness of the information made available on the Internet. There is no guarantee for the availability or operation of the current homepage and its contents. In addition, we can not give any guarantee on the contents of the linked partner sites.
10. No warning without prior contact
If the content or the presentation of these pages infringe third-party rights or statutory provisions, we ask for a message without cost note. We guarantee that the rightly disputed passages will be removed without any need for legal assistance. However, we will completely reject any costs incurred by you without prior contact and, if necessary, file a counterclaim for breach of the aforementioned provisions.
Our business is based exclusively on Swiss law. Jurisdiction is Zug.
July 17th, 2023, Zürcher-Gehrig AG
These terms and conditions are subject to change without notice.